RevOps at HubSpot is all about removing friction for our customers, teams, and business.
If challenges of scale excite you, we'd love to talk.
We’re passionate about building scalable operating systems, synthesizing complex data, and enabling our employees to do great work.
Aligning internal systems and teams is no easy feat when you’re growing as quickly as HubSpot. But we like challenges. RevOps works to unify our go-to-market strategies, data, and people so that we can deliver on our promise of solving for the customer.
Okay, maybe not exactly. But we do help the business plan for it. By leaning into data, RevOps forecasts HubSpot's growth and advises the company on how to build strategies for not only today, but for years to come. With great data comes great responsibility, after all.
Within RevOps, we have teams dedicated to enablement for our employees, customers, and partners. But we also want to empower operations professionals globally. Beyond sharing thought leadership on the future of RevOps, we help shape Operations Hub - HubSpot's product just for ops pros.
We aren't just ops professionals. We're athletes. We're pet parents. We're musicians. And we’re a team of diverse experiences and ideas, all passionate about helping HubSpot scale.
What's one thing most people don't know about you?
I minored in three different languages at university. I love all things culture and travel, and language is such a cool peek into another culture.
When people ask you what it's like to work on HubSpot's Revenue Operations team, how do you describe it?
Collaborative and fast-paced. Even though we're moving to a centralized operations model, we're still closely embedded with the teams we serve, and because of that, things move quickly. It's also highly collaborative with other areas of the business (#AlignmentEatsStrategyForBreakf
What's something you've worked on at HubSpot that you're proud of?
I was the first hire on the enablement content team under the RevOps org, so it's been fun to have helped build some of our processes from the start, including implementing agile methodologies into our team operating model.
Anything else you want to add that candidates may want to know?
What you see is what you get. Our careers page and employer brand showcase the "real" HubSpot well. If you love what you see, you'll probably love it here.
What's one thing most people don't know about you?
I used to do gymnastics for 10 years when I was a kid. The only thing I've retained today is a headstand!
What does an average day look like in your role?
I am on the Marketing Analytics, Reporting, and Strategy team (also known as "MARS") and I support reporting, data infrastructure, strategic needs for the Network team.
When people ask you what it's like to work on HubSpot's RevOps team, how do you describe it?
Being on the RevOps team is exciting because I'm able to work cross-functionally with analysts of different scopes. I am consistently growing my technical skills and knowledge about the business.
What's something you've worked on recently that you're proud of?
I created a dashboard tracking flywheel metrics of HubSpot Academy users. It shows where users are coming from, close rates, purchasing behaviors, and the specific content pages driving this traffic.
Anything else you want to share that candidates should know about HubSpot or RevOps?
My fellow teammates are really open about skill sharing! I love that I work with people I can learn from.
What's one thing most people don't know about you?
I have my Master's in Spiritual Formation and really enjoy spending time helping individuals figure out how to integrate their work and personal lives. I think we do our best work when there is continuity between our actions and values, and I love any conversation centered around how to work this out.
When people ask you what it's like to work on the RevOps team, how do you describe it?
Within the RevOps org, I work on the Customer Success Enablement team, and my job is focused on designing evergreen skills development programs that help our Success Reps meet the evolving needs of our business. The work moves quickly, and you have to be comfortable with a certain level of ambiguity. That said, it's highly collaborative and cross-functional, and really rewarding to be working on projects that equip our team to execute at a high level.
What's something you've worked on at HubSpot that you're proud of?
I'm proud of the work we are doing to improve our onboarding program for Customer Success Managers. Our goals are to help employees reach full productivity as fast as possible and to design an equitable learning experience for all new CSMs who enter HubSpot across our global and remote offices. I'm proud to be tackling an important business goal and creating a more inclusive program that helps all individuals joining our teams thrive at the same time!
Anything else you want to add that candidates may want to know?
Every day at HubSpot, I am surrounded by highly collaborative and brilliant folks who put our customers and team first. Our leaders listen to feedback from employees and genuinely care about our well-being in addition to growing the business. HubSpot isn't a perfect place, but it is a really unique and inspiring place to work.
We've learned a lot from other companies — about everything from scaling your customer experience to reducing friction in your data sharing capabilities. We try to pay it forward by sharing our ideas and insights, too.
Browse our open positions, find a job you love, tell imposter syndrome to take the day off, and apply.
See open positions in RevOps